School counsellor
School counsellor Magdalena Nowak sees students, parents and teachers with no appointment, no referral and no charge.
Office hours
| Day | Times |
|---|---|
| Monday | 8:00–14:00 |
| Tuesday | 10:00–16:00 |
| Wednesday | 8:00–14:00 |
| Thursday | 8:00–14:00 |
| Friday | 8:00–14:00 |
The office is on the ground floor, next to the school office. On Tuesdays it is open until 16:00, which makes it easier for parents who can't come in the morning.
School counsellor's office
Once connected to the school's number, please dial extension 7. Messages are also accepted via the e-register.
What they do
Identifies needs. Observes, talks and analyses the student's situation to work out what support they need.
Holds one-to-one conversations with students, parents and teachers. A conversation can be about learning, relationships in class, the situation at home or anything that is worrying.
Helps resolve conflicts between students, between a student and a teacher, and sometimes between a parent and the school.
Coordinates support. Agrees forms of support with teachers, keeps records and works with the psychological and educational counselling centre and other institutions.
Runs workshops for classes on relationships, resolving conflicts, peer violence and online safety.
Helps with social matters. Provides information on grants, lunch funding and support from the social welfare centre. Also helps prepare applications.
How to arrange a conversation
A student comes during office hours, without an appointment. They don't need consent from a parent or teacher.
A parent can come during office hours or arrange a time via the e-register. An arranged meeting is better when the matter needs a longer conversation.
A teacher raises the matter directly.
A conversation usually lasts 30–45 minutes. When several people need to be involved, for example the form teacher and the psychologist, the school counsellor arranges a joint meeting.
Confidentiality
Conversations are confidential. The school counsellor passes on to parents what is needed to help the child, after talking with the student. To other people, only as much as they need to know to help.
The exception is a threat to the health or life of the student or another person. Then the school counsellor is obliged to act and inform the parents and, if necessary, the relevant institutions. When the threat concerns the family, they follow the child protection standards and the Blue Card procedure. They say this at the start of the conversation.